Seamless Posting. Stronger Outcomes.
Payment Posting
62%
Cost Reduction
up to
<1%
Error Rate
Workflow: Payment Posting
Industry: Healthcare
Annual Transactions: 1,000,000+
In healthcare, the strength of revenue doesn’t come from billing alone—it comes from how quickly payments are applied with accuracy. The challenge wasn’t just volume—it was fragmentation: ERAs and EOBs arriving incomplete, payer rules shifting constantly, and unapplied cash stretching reconciliation cycles and delaying cash flow.
FTO rebuilt payment posting around precision and speed. A specialized team mapped remittances to client-specific rules, validated coverage at intake, and routed variances into exception queues. Every payment was tracked end-to-end, with daily reconciliation cycles and compliance checkpoints ensuring nothing fell through the cracks.
The change strategy focused on intelligence and foresight: variance patterning identified recurring payer issues before they cascaded. By turning data into early warnings, posting shifted from reactive cleanup to a predictive system that strengthened cash flow.
Within months, 95% of payments were posted within 24–48 hours, error rates dropped below 1%, and reconciliation cycles tightened dramatically—giving providers cleaner books, faster access to cash, and a stronger foundation for decision-making.