What we do
Sales Development & Pipeline Ops
Prospecting, qualification, meeting setting, and pipeline hygiene for B2B/B2C tech. We run disciplined cadences, elevate buyer intent, and keep opportunities moving—so reps sell and leaders forecast with confidence.
Technical Support & Customer Success
Multichannel support across voice, chat, and email, plus entitlement checks, triage, and knowledge capture. Instead of quick deflections, we drive lasting resolutions, higher first-contact resolution, and durable CSAT—turning service into a loyalty engine.
Data Operations & Quality Assurance
Data capture, cleansing, enrichment, validation, and continuous QA. Every record is managed with precision so analytics, billing, and product decisions rest on trustworthy inputs. Scale and accuracy combine to unlock sharper, faster business decisions.
Trust & Safety
Policy-driven reviewers fluent in language and context for marketplaces, UGC, and community standards. Escalations are consistent and defensible, protecting users and safeguarding brand equity. We don’t just enforce rules—we create safer ecosystems.
