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Insurance

At FTO, every policy, claim, and customer conversation is managed by real specialists—not algorithms. Our licensed agents and back-office teams transform complex insurance operations into consistent, compliant, and revenue-driving outcomes.

What we do

Licensed Sales & Renewals

Certified agents guide prospects to policies with precision and speed. Beyond answering inquiries, our teams engage with empathy, compliance, and product knowledge—helping customers choose coverage quickly while building trust that drives renewals and long-term loyalty.

Underwriting Support

From intake and data validation to pre-bind reviews, every step is seamlessly handled by FTO specialists. We remove bottlenecks, ensure documentation accuracy, and streamline approvals so underwriters focus on decisions, not admin. The result: faster cycles, cleaner submissions, and policies issued with confidence.

FNOL & Claims Intake

The first notice of loss sets the tone for the entire claims journey. Our FNOL specialists deliver immediate, empathetic service, capturing details flawlessly and routing cases in real time. What begins as a stressful moment becomes a positive experience that strengthens policyholder loyalty.

Claims Management & Billing

Tracking, validation, and settlement are executed with precision and transparency. Our claims teams oversee every detail—from policy checks to payments—reducing leakage, cutting delays, and ensuring fairness. The process resolves claims while reinforcing financial stability for carriers and trust for customers.

40-45%

Licensed sales conversion

-2 hours

95%+

Start growing your business today!

230 S Broad Street

Mezzanine 2

Philadelphia, PA. 19102

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