Lendr, a Chicago-based financing platform, empowers entrepreneurs by simplifying access to business loans. Yet with rapid demand and fluctuating deal volumes, operational bottlenecks became inevitable. FTO stepped in to provide a cross-trained, highly adaptable team capable of handling loan submissions and factoring with precision.

By building flexibility into the process—where agents could support multiple functions seamlessly—FTO enabled Lendr to maintain accuracy rates under 1% while ensuring over 23,000 deals were processed within strict timelines. More than operational support, the partnership delivered stability for small businesses relying on timely financing, proving that when agility meets expertise, growth becomes unstoppable.

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