CURE, a fast-growing auto insurer in Michigan, faced a critical challenge: scaling operations quickly to meet surging demand for claims and customer service. With new reforms reshaping the market and expansion into Texas on the horizon, they needed a partner who could deliver both agility and reliability at speed.
With FTO, that need turned into reality. Together, we built a model of rapid scalability that not only supported CURE’s growth but fueled it—driving a 90% year-over-year premium increase. By combining trained teams, flexible staffing, and operational discipline, CURE achieved measurable gains in efficiency and customer confidence. What began as a pilot now powers nationwide operations, proving that scale and quality can move forward as one.
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79%
Claim Reception
98%
Quality Billing Collections
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