Safe Prescriptions, Trusted Care
Prescription Verification
62%
Cost Reduction
up to
+40%
Approval Turnaround
Workflow: Prescription Verification
Industry: Healthcare
Annual Transactions: 800,000+
The most pressing challenge in prescription verification wasn’t just delays—it was inconsistency. Payer rules varied, documentation was often incomplete, and verification teams struggled with manual callbacks that drained time and created uncertainty for providers and patients alike. What should have been seamless became a disruptive obstacle to care.
FTO resolved this by creating a single, streamlined verification channel. Our specialists consolidated payer requirements into unified workflows, standardized benefit checks, and coordinated follow-ups directly with insurers and pharmacies so that prescriptions were cleared without unnecessary back-and-forth. Physicians gained clarity, pharmacists saw approvals flow consistently, and patients experienced fewer interruptions in starting treatment.
The change strategy centered on prevention and consistency: rule libraries for every major payer reduced errors at intake, proactive exception alerts flagged mismatches before they triggered delays, and live reporting gave providers full visibility into verification pipelines.
In just months, approval turnaround accelerated by 40%, error rates fell below 1%, and prescription-related delays dropped by 25%—delivering safer care, stronger compliance, and operational relief that let providers focus fully on patients.