Control Every Claim
Claims Status
62%
Cost Reduction
up to
+55%
Status Turnaround
Workflow: Claims Status Monitoring
Industry: Healthcare
Annual Transactions: 100,000+
The real challenge in monitoring claims wasn’t submission or billing—it was the silence that followed. Providers were left waiting in the dark, relying on payer portals and manual check-ins that drained staff time, slowed revenue, and left leaders without clarity on when cash would arrive.
FTO shifted the model from silence to signal. Our specialists built a command-center approach where claims were tracked continuously, variances triggered alerts, and updates flowed directly into provider systems. No more chasing portals—progress was visible at every stage, and risks were flagged before they became denials.
The change strategy focused on intelligence and proactivity: integrating predictive analytics to forecast claim movement, creating escalation pathways tailored to payer performance, and embedding exception dashboards for financial leaders.
Within months, status turnaround accelerated by 55%, backlog dropped by nearly 40%, and claim resolution rates rose above 92%. The result: faster reimbursements, fewer write-offs, and a clearer path to financial stability that kept providers focused on patients, not paperwork.