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Episode 2: Error Rate

Error Rate drains performance — eliminate it before it scales.
What to know
Error Rate reveals how often your operation breaks — and how quietly those breaks multiply.
When errors rise, you’re not just fixing mistakes — you’re paying for the same work twice, inflating Cost of Sales, dragging efficiency, and destabilizing your entire system.
Error Rate is more than a quality metric.
It’s a signal of operational discipline, process integrity, and how consistently your teams can deliver value.
Once you control it, margins strengthen, workflows run cleaner, and customers feel the difference.
Few KPIs unlock faster, more immediate financial impact.
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