Porch, a leader in home improvement solutions, faced the challenge of reaching thousands of contractors quickly, accurately, and in full compliance with strict regulations. In a world where every second matters, delayed or misdirected messages could mean lost opportunities and weakened trust.
FTO stepped in to transform this process. With trained agents ensuring precision at scale, every SMS was delivered on time, to the right person, and with zero compromise on quality. What began as a logistical hurdle became a strategic advantage, with millions of compliant, error-free messages sent year after year.
The result is more than efficiency—it is trust delivered at speed. Porch can now connect with its network instantly, expanding reach while protecting reliability, reputation, and customer confidence.
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22M
SMS Sent in 2019
1.5%
Monthly Attrition Rate
11M
SMS Sent in 2017